Frequently Asked Questions  · LVIS360 (2024)

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Access and Log In to the Portal

Where do I get a user name and password?

To use LVIS 360 you must have an Access Indiana account. Create an account by clicking "Sign In" on the LVIS 360 portal home screen. On the next page, click the Register tab, then click the Access Indiana button. If you already have an Access Indiana account, login on the "Sign In with Access Indiana" page. If you need an Access Indiana account, click the "Don't have an Access Indiana Account?" link and follow the instructions in the next few pages to create your account.
Download our User Setup Guide

What do I do if I have forgotten my password or user name?

To use LVIS 360 you must have an Access Indiana account. Click the Access Indiana button to sign-in to LVIS 360. Once at the Access Indiana site, use the "FAQ & Help" link at the top of the page to locate instructions on how to recover your Access Indiana password or account.

How do I create a profile?

To use LVIS 360 you must have an Access Indiana account. Creating an Access Indiana account will guide you to the profile page in LVIS 360 and allow you to fill in details about your profile. Please fill in all required profile fields so that you can access all the features of LVIS 360. An incomplete profile may disable some features until your profile is complete.

How do I change my password?

To use LVIS 360 you must have an Access Indiana account. Click the Access Indiana button to sign-in to LVIS 360. Once at the Access Indiana site, use the "FAQ & Help" link at the top of the page to locate instructions on how to change your Access Indiana password or account information.

General

What is LVIS 360?

LVIS 360 is the Indiana Department of Education's Licensing Verification and Information System. This updated online application system has been designed with enhanced self-service features to make it easier and faster for you to apply for and maintain your educator credentials.

How do I contact someone about LVIS 360?

The easiest way to contact someone is by using the "Contact Us" link at the top of any LVIS 360 page. Fill in the required information and click the Submit button.

What can I do in LVIS 360?

You can use LVIS 360 to:> Edit your profile.> Edit your educational background.> Make a degree change request.> List current employment.> Make a name change request.> Add an application.> Check application status.> Pay for pending applications.> Create, review and update a Professional Growth Plan (PGP).> Print a license.

My name has changed. How do I submit this information and get a new license with the correct name issued?

Click “My Dashboard” in the top menu on any page in LVIS 360. Then click the “My Profile” tab on the left-hand navigation menu. Then click “Name Change Request” under my profile. On the Name Change Requests page, click the “Create Request” button. Fill in the required information on the form. Click the “Attach Documentation” button at the bottom of the form and upload documentation that verifies your name change (required). Click the “Create Request” button to submit the changes.You can return to the Name Change Request page to view the status of your name change requests.

Licensing Applications

What is the status of my application?

After logging in, click your email address at the top of the LVIS 360 page and select the "Applications" option from the list. This will take you to the Application Status page, where applications currently in the system are listed.

How do I create or add to my Professional Growth Plan?

Click “My Dashboard” in the top menu on any page in LVIS 360. Under the “My Application” tab on the left-hand navigation menu click “Professional Growth Plans.” On the “My Professional Growth Plans” page, click the “Create PGP” button. Instructions on the next few pages guide you to create and submit your PGP.

How do I print a copy of my license?

Click “My Dashboard” in the top menu on any page in LVIS 360. Under the “My Application” tab on the left-hand navigation menu click “View/Print Licenses.” On the “My Licenses” list page, select the “Valid Profile Licenses” filter at the top of the list. Locate the license you want to print and click the “Generated License Document” button. In the “Download License” page, click on the PDF file link to download the file to your device.

How do I apply for a substitute teacher license?

The process for a substitute teacher starts by completing the substitute employment process in the school or district where you want to substitute teach. After the local employment process is complete, applying for the substitute permit is similar to applying for other types of licensure. You will access LVIS 360, create a profile, and select the substitute license option from the license navigation tiles. After login to LVIS 360 on the home page, click the "Apply for a license" link on the "I need to apply for a new license" button. Complete the process and pay for the application.

What is a "content area?"

A content area means the subject matter an applicant is licensed, or seeking a license, to teach, or the administrative or school service function an applicant is licensed, or seeking a license, to provide.

What if the license content area I am seeking isn’t in the drop down menu?

If you are seeking to be licensed in a content area that is not available for selection, please proceed to the next screen for Application Documents. Create a Word document explaining the content area you are seeking and upload it as “Other Document” or “Additional Document.”

Payments

How can I pay for my application if I don’t have a credit card?

MasterCard, Visa, and Discover have prepaid cards available from a variety of retailers.

How can I pay for my application?

The payment system accepts Mastercard, Visa, and Discover. After you submit an application, the system will show a summary of your submission page. Click the "Make Payment" button on that page to see a list of pending payments including one for the application you just submitted. Select one or more pending rows to make a payment, then click the "Submit Payment" button. The system will transfer the request to the State of Indiana payment portal. Follow the instructions on the payment portal to make your payment.

Frequently Asked Questions
		 · LVIS360 (2024)

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